CP31 Notice: Refund Check Returned

The CP31 Notice is sent by the IRS to notify taxpayers that their refund check was returned due to an issue with the mailing address on file. This can happen if the taxpayer has moved or if the address provided on the tax return was incorrect. The IRS will hold the refund until the taxpayer provides updated information to facilitate reissuing the check.

Key aspects of the CP31 Notice:

• Reason for Return: The notice will explain that the IRS attempted to send a refund check, but it was returned by the postal service due to an incorrect or outdated mailing address. Taxpayers are encouraged to verify their address to ensure future correspondence and refunds are sent to the correct location.
• Next Steps: To claim the refund, the taxpayer must update their address with the IRS. The notice will include instructions for submitting the updated address, which can typically be done online, by phone, or by mailing a written request.
• Reissuing the Refund: Once the IRS receives the updated address, they will reissue the refund check to the new address. The CP31 will provide an estimated timeline for when the taxpayer can expect to receive the new check.
• Direct Deposit Option: Taxpayers may also have the option to provide direct deposit information, which can expedite the refund process and avoid future issues with mailing checks.

The CP31 is an important notice for taxpayers who are owed a refund but need to update their address to receive it. Prompt action will ensure the refund is reissued without further delay.